POLICY STATEMENT ON IMPARTIALITY
BLUESTAR top management is committed to impartiality in management system certification activities and shall not allow commercial, financial, or other pressures to compromise impartiality. BLUESTAR understands the importance of impartiality in carrying out its management system certification activities, manages conflict of interest and ensures the objectivity of its management system certification activities.
BLUESTAR, under NO circumstances:
a) SHALL NOT provide management system consultancy which includes: preparation or production of manuals or procedures, or give specific advice, instructions or solutions towards the development, structure and implementation of a management system (QMS, EMS, OHSAS, ISMS).
b) SHALL NOT certify a quality management system on which it provides any consultancy.
c) SHALL NOT offer certification when relationships that threaten impartiality cannot be eliminated or minimized.
d) SHALL NOT certify another certification body for quality management system.
e) SHALL NOT certify a client when a relationship with a management systems consultancy poses an unacceptable threat to impartiality.
f) SHALL NOT provide an internal audit service to any certified clients.
g) SHALL NOT outsource any audits to a management consultancy company involved in management systems as described with the scope of these scheme rules.
h) SHALL NOT have within any marketing materials any linkage to management system consultancy.
i) SHALL NOT allocate any auditor(s) to audit any Management System Scheme where the auditor(s) have also provided training for company requesting the audit.
j) SHALL NOT be directly involved in the design, manufacture or construction, the marketing, installation, use or maintenance of products, nor represent the parties engaged in those activities.
k) SHALL NOT engage in any activity that may conflict with independence of judgement or integrity in relation to conformity assessment under notification.
l) SHALL NOT pay auditors on the basis of the number of audits done.
For any threats to impartiality that are discovered or reported, consultation shall be held with appropriate interested parties to advice on matters affecting impartiality, including openness and public perception. The consultation shall be balanced with no single interest predominating.